Often bigger isn’t necessarily better. Take CVS. Even Jimmy Kimmel on his ABC late night show complained to President Barak Obama about the length of the drugstore’s receipts.
In Katonah, New York, a bedroom suburb 45 miles north of New York City, the local zoning board voted to limit the size of new retail establishments, effectively blocking CVS from building a nearly 7,000 square foot superstore in a small shopping center, replacing a smaller store already there. Residents wanted to maintain the town’s character; it banned Starbucks nearly 20 years ago.
I understand “NIMBY” – “not in my backyard.” I’ve seen one of these mega-sized CVS stores and wondered what more could they be selling. I fill prescriptions at an independent store in my town and love the personal attention and quick service. When other stores in town have closed, this pharmacy has absorbed some of their business, adding a music department and photocopying area. Yet for items like sunscreen, aspirin, hair products, and the like, I’ll stop into my local CVS. And while I’m there I might buy milk or candy too. I crumble their excessively long receipts; I’m not organized enough to keep them safe somewhere for the next visit. I agree with Kimmel, it is a waste of paper.
Yet CVS deserves commendation too. The company announced that it’s resigning from the US Chamber of Commerce because the chamber and its foreign affiliates are lobbying against anti-smoking laws. Last year, CVS stopped selling tobacco products and believe the chamber’s campaign stymies the drugstore chain’s mission to improve public health.
Bravo, CVS for having the courage to act. Perhaps we can forgive the company for having ridiculous receipts and wanting bigger stores.
Boo, Chamber of Commerce for supporting business interests at the expense of global health.